Prompt Settings
These settings appear below the system prompt editor:
Enhanced Turn Taking enables better numeral capturing and backchannel detection for more natural conversations.
Prompt Enhancer applies automatic enhancements to your prompt. Basic adds stable model-agnostic improvements; Advanced adds model-aware prompts with live context.
Voice Settings
Select a voice from Hamsa’s library, filtered by language, gender, dialect (Arabic only), and style. Language is set automatically when you choose a voice.
→ See Voice Settings for full details.
Call Behavior Settings
→ See Call Behavior for full details.
→ See Intelligence Features for details on Gender Detection, Smart Call End, Speaker Identification, and Language/Dialect Switcher.
LLM Settings
Temperature controls response variability. Lower values produce more consistent outputs; higher values produce more natural-sounding variation.
GPT-5 family models (GPT-5, GPT-5-Mini, GPT-5-Nano) require temperature = 1.0. This is set automatically when you select a GPT-5 model.
Noise Cancellation
Removes background noise from the caller’s audio.
Ambient Sound — Adds subtle ambient sound to the agent’s audio. Do not combine with Noise Cancellation.
Thinking Voice — Plays a thinking/processing sound between responses.
Intelligence Features
→ See Intelligence Features for full details.
Next Steps
Add Knowledge Base
Enhance your agent with reference documents
Integrate Tools
Connect custom functions and APIs
Configure Webhooks
Receive call events and data
Test Your Agent
Test before going live