Engineer-validated best practices for batch calls will be added here over time.Documentation Index
Fetch the complete documentation index at: https://docs.tryhamsa.com/llms.txt
Use this file to discover all available pages before exploring further.
General Tips
- Test with a small batch (5–10 recipients) before sending to a large list — validates agent behavior and variable substitution without wasting resources
- Make sure variable names in your CSV match the variable names your agent references; mismatches are silently ignored
- Set a time range that matches your recipients’ business hours; calls outside the range are deferred, not skipped
Related Documentation
Creating Batch Calls
Learn how to create batch calls
Managing Batch Calls
Control batch call execution and status
Recipients & Status
Manage recipients and track call statuses