Overview
Hamsa offers six plans: Free, Starter, Creator, Pro, Business, and Enterprise. Paid plans renew monthly — with a 15% discount when billed annually — and include a monthly credit allocation plus per-service usage limits. The Free plan works differently: it is a one-time credit grant, not a subscription.Plans and Credits
Credits are consumed when using Hamsa services — Voice Agents, Speech to Text, and Text to Speech.The Free plan never renews. Every new account gets 50 free credits to try Hamsa — granted once at signup, and you’re never charged. When you’re ready to build, pick a paid plan that renews monthly.
What credits get you
Each service consumes credits at a different rate:
Which translates to the following per plan:
Minute equivalents assume a single service consumes your full credit allocation. In practice you can split credits across services in any combination.
Additional Credits
Are you on the Creator, Pro, or Business plan and need more credits? You can purchase additional credit packs at any time to supplement your plan allocation.Credit Packs
Usage Limits
In addition to credits, some services have per-plan job limits. A job is one API request (for example, one transcription job or one synthesis request). Limits apply on a monthly or daily basis depending on the service.Speech to Text (Monthly Limit)
Text to Speech (Daily Limit)
Concurrency Limits
Voice Agents have a per-plan limit on simultaneous calls:
Speech to Text and Text to Speech have no separate concurrency caps on standard plans.
Knowledge Base Storage
Voice agents can be grounded on uploaded knowledge base documents. Storage is limited per plan:When You Run Out of Credits
When your credits are exhausted, API requests return an HTTP402 Payment Required error, and the dashboard prompts you to upgrade your plan or — on Creator, Pro, and Business — purchase a credit pack.
Monitoring Your Usage
You can monitor your credit usage and limits from Hamsa Agents or Hamsa Media.1
Navigate to Hamsa Agents or Hamsa Media
Go to Hamsa Agents or Hamsa Media and log in
2
View Usage
On the left-hand or right-hand side depending on the language you choose, you will find a box containing the current credits in total and the consumed number.
Upgrading Your Plan
If you regularly run out of credits or hit your usage limits, consider upgrading to a higher plan for increased allocations.Compare Plans
View detailed plan comparison and pricing
Contact Sales
Discuss custom Enterprise solutions
FAQs
Does the Free plan renew every month?
Does the Free plan renew every month?
No. The Free plan is a one-time grant of 50 credits when you create your account. It never renews, and you’re never charged. To keep using Hamsa after your free credits run out, upgrade to a paid plan.
Do unused credits roll over?
Do unused credits roll over?
No. Credits on paid plans reset at the start of each billing cycle and do not carry over to the next month.
What happens when I run out of credits?
What happens when I run out of credits?
API requests return an HTTP
402 Payment Required error until your credits renew with the next billing cycle, you upgrade your plan, or you purchase a credit pack.Can I purchase additional credits on any plan?
Can I purchase additional credits on any plan?
Additional credit packs are available for the Creator, Pro, and Business plans. Free, Starter, and Enterprise plans do not have top-up options.
How is Speech to Text usage calculated?
How is Speech to Text usage calculated?
Speech to Text consumes 1 credit per minute of audio, and each plan has a monthly limit on the number of transcription jobs.
How is Text to Speech usage calculated?
How is Text to Speech usage calculated?
Text to Speech consumes 2 credits per minute of generated audio, and higher-tier plans have a daily limit on the number of synthesis jobs.
Support
Need help understanding your usage or have questions about limits?Contact Support
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Documentation
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