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Overview

The Notifications section allows you to control which email notifications you receive from the platform. You can customize notifications for job status updates and credit/billing information.

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Notification Categories

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Job Status Emails

Get notified about the status of your tasks and jobs: Job Ready
  • Receive notifications when your job is completed successfully
  • Includes job completion notifications
  • Default: Enabled
  • Toggle on/off with switch
Job Failed
  • Receive notifications when your job fails
  • Includes error notifications and failure alerts
  • Default: Enabled
  • Toggle on/off with switch

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Credit & Billing Emails

Manage your billing and payment notifications: Low Balance Alert
  • Get warned when your account balance is running low
  • Helps prevent service interruptions
  • Default: Enabled
  • Toggle on/off with switch
Promotional Credit
  • Receive notifications about promotional credits and offers
  • Marketing and promotional content
  • Default: Disabled
  • Toggle on/off with switch

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Managing Notifications

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Step-by-Step Process

  1. Navigate to Notifications Section
    • Go to Account Settings
    • Click on “Notifications” tab or section
  2. Review Notification Options
    • See all available notification types
    • Read descriptions for each notification
    • Understand what each notification covers
  3. Toggle Notifications
    • Click the switch to enable/disable notifications
    • Changes apply immediately
    • Success message confirms update
    • No save button needed (changes are instant)
  4. Monitor Settings
    • Settings are saved automatically
    • Changes apply to future notifications
    • Current notification preferences displayed
    • Settings persist across sessions

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Notification Behavior

  • Changes apply immediately
  • No need to save (auto-saved)
  • Success toast confirms each change
  • Settings apply to all future notifications
  • Previous notifications are not affected

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Best Practices

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Essential Notifications

  • Keep “Job Ready” enabled to track completion
  • Keep “Job Failed” enabled for error awareness
  • Keep “Low Balance Alert” enabled to avoid service issues

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Optional Notifications

  • “Promotional Credit” can be disabled if not interested
  • Customize based on your preferences
  • Review settings periodically
  • Adjust based on your usage patterns

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Troubleshooting

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Problem: Notifications not toggling

Solutions:
  • Check network connection
  • Try toggling again
  • Refresh page and try again
  • Check for error messages

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Problem: Not receiving expected notifications

Solutions:
  • Verify notification is enabled in settings
  • Check email spam/junk folder
  • Verify email address is correct
  • Review notification preferences

Overview

Account Settings overview

Profile Settings

Manage your personal and company information

Security Settings

Manage passwords and account security