> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tryhamsa.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Best Practices

> Guidance for structuring and maintaining your knowledge base

Engineer-validated best practices for the knowledge base will be added here over time.

## Content Tips

* Use clear, specific language — agents retrieve and cite content verbatim, so precision matters
* Give items descriptive names so you can find and manage them later
* Keep each item focused on one topic; splitting large documents by chapter or section generally works better than a single large upload
* Include dates in names for versioned content (e.g. "Return Policy - 2024")

## Related Documentation

<CardGroup cols={2}>
  <Card title="Creating Items" href="./creating-items">
    Learn how to create knowledge base items
  </Card>

  <Card title="Managing Items" href="./managing-items">
    Organize and maintain your knowledge base
  </Card>

  <Card title="Status Lifecycle" href="./status-lifecycle">
    Monitor item processing and health
  </Card>
</CardGroup>