> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tryhamsa.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Quick Start

> Get started with Batch Calls in 5 simple steps

## Overview

Get up and running with Batch Calls quickly. Follow these steps to create your first batch call and start making outbound calls.

## Prerequisites

Before getting started, ensure you have:

* An active project selected
* At least one Voice Agent created and configured
* At least one outbound phone number configured
* A CSV file with recipient data (at least one valid recipient)

## Quick Start Steps

1. **Navigate to Batch Calls**
   * Go to the [Batch Calls section](https://agents.tryhamsa.com/app/batch-calls) in your dashboard
   * Or navigate via Dashboard → Batch Calls

<img className="hidden dark:block" src="https://mintcdn.com/hamsa-452fa79a/faqA0g16HZbxfVQ3/images/batch-calls/batch-calls-quick-start-overview-dark.png?fit=max&auto=format&n=faqA0g16HZbxfVQ3&q=85&s=7750bef12043a34b19ce26a49f2a207b" alt="Batch Calls page overview showing empty state or list of batch calls with Create button prominently displayed" width="1918" height="862" data-path="images/batch-calls/batch-calls-quick-start-overview-dark.png" />

<img className="block dark:hidden" src="https://mintcdn.com/hamsa-452fa79a/faqA0g16HZbxfVQ3/images/batch-calls/batch-calls-quick-start-overview-light.png?fit=max&auto=format&n=faqA0g16HZbxfVQ3&q=85&s=ff41aaa056dbded988c75d110b3b1d79" alt="Batch Calls page overview showing empty state or list of batch calls with Create button prominently displayed" width="1912" height="866" data-path="images/batch-calls/batch-calls-quick-start-overview-light.png" />

2. **Create a New Batch Call**
   * Click **"Create"** button
   * Enter a descriptive batch call name (1-100 characters)
   * Select a **From Number** (outbound phone number)
   * Select a **Voice Agent** to use for the calls

3. **Upload Recipients**
   * Upload a CSV file with recipient data
   * Ensure the CSV includes a `phoneNumber` or `phone_number` column
   * Review validation results and fix any rejected rows
   * Confirm to add recipients to the batch call

4. **Configure Schedule**
   * Choose **"Send Now"** to start immediately, or **"Schedule"** for a future date/time
   * Set daily start and end times
   * Select allowed days of the week
   * Review and confirm batch call settings

5. **Monitor Batch Call**
   * Watch the batch call status change from PENDING → RUNNING
   * Track individual recipient call statuses
   * Use pause, resume, or cancel as needed
   * View detailed progress in the batch call dashboard

## Next Steps

Now that you've created your first batch call:

* **[Creating Batch Calls](./creating-batch-calls)** - Learn detailed steps for creating batch calls and uploading recipients
* **[Managing Batch Calls](./managing-batch-calls)** - Schedule, control, and monitor batch calls
* **[Recipients & Status](./recipients-status)** - Understand recipient management and call statuses
* **[Best Practices](./best-practices)** - Optimize your batch calls for best results

## Related Documentation

<CardGroup cols={2}>
  <Card title="Introduction" href="./introduction">
    Learn more about Batch Call features and capabilities
  </Card>

  <Card title="Creating Batch Calls" href="./creating-batch-calls">
    Detailed guide on creating batch calls and uploading recipients
  </Card>

  <Card title="Managing Batch Calls" href="./managing-batch-calls">
    How to schedule, control, and monitor batch calls
  </Card>

  <Card title="Voice Agents" href="/agents/introduction">
    Learn about creating and configuring Voice Agents
  </Card>
</CardGroup>