> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tryhamsa.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Best Practices

> Guidance for running batch calls effectively

Engineer-validated best practices for batch calls will be added here over time.

## General Tips

* Test with a small batch (5–10 recipients) before sending to a large list — validates agent behavior and variable substitution without wasting resources
* Make sure variable names in your CSV match the variable names your agent references; mismatches are silently ignored
* Set a time range that matches your recipients' business hours; calls outside the range are deferred, not skipped

## Related Documentation

<CardGroup cols={2}>
  <Card title="Creating Batch Calls" href="./creating-batch-calls">
    Learn how to create batch calls
  </Card>

  <Card title="Managing Batch Calls" href="./managing-batch-calls">
    Control batch call execution and status
  </Card>

  <Card title="Recipients & Status" href="./recipients-status">
    Manage recipients and track call statuses
  </Card>
</CardGroup>